SUPPORT
SHIPPING AND DELIVERY INFORMATION
STANDARD PROCESSING TIME FOR ORDERS IS 5-7 BUSINESS DAYS TO BE PROCESSED AND SHIPPED. PROCESSING AND SHIPPING TIMES MAY INCREASE DURING SPECIFIC LAUNCHES, HOLIDAYS, AND OTHER PEAK SEASONS.
AMENDING A SHIPPING ADDRESS
WE CANNOT CHANGE THE SHIPPING ADDRESS OR THE SHIPPING METHOD SELECTED AFTER CHECKOUT.
ONCE AN ORDER HAS BEEN SHIPPED, AN EMAIL WILL BE SENT TO THE EMAIL ADDRESS PROVIDED ON THE ORDER WITH YOUR SHIPMENT'S TRACKING INFORMATION.
CUSTOMERS ARE RESPONSIBLE FOR MONITORING THE DELIVERY OF THEIR SHIPMENT ONCE AN ORDER HAS LEFT OUR WAREHOUSE.
U.S. SHIPPING OPTIONS AND COSTS
VOSSANI OFFERS FREE STANDARD GROUND SHIPPING FOR ALL FULL PRICE MAINLINE ORDERS SHIPPING WITHIN THE UNITED STATES. ORDERS TAKE 4-7 BUSINESS DAYS TO ARRIVE ONCE YOUR ORDER LEAVES OUR DISTRIBUTION CENTER.
FOR ALL OTHER PURCHASES, SHIPPING COSTS WILL BE CALCULATED AT CHECKOUT AND WILL BE BASED ON YOUR SHIPPING ADDRESS AND ESTIMATED WEIGHT OF YOUR PACKAGE.
FOR DELIVERIES TO ALASKA, HAWAII AND PUERTO RICO, YOUR ORDER WILL BE AUTOMATICALLY UPGRADED TO AIR DELIVERY AT CHECKOUT.
WE ARE UNABLE TO COMBINE SEPARATE ORDERS INTO A SINGLE SHIPMENT.
WE DO NOT SHIP TO PO BOXES.